CVS is a pharmacy and retail store where the staff is consistently described as very helpful, polite, and understanding. Reviews highlight employees who go above and beyond, showing great kindness and care. Specific staff members are noted for being fantastic, on top of their duties, and demonstrating dedication by remembering customer details without checking profiles. The pharmacy team is praised for sharing customers' frustrations with external issues like insurance, which customers find validating. The pharmacy itself is noted for being very well-staffed and efficient. Customers appreciate the immediate text notifications when prescriptions are received, which include projected wait times and an option to request the medication sooner. This system often results in prescriptions being ready in no time at all. While occasional inconveniences like computer outages occur, the overall positive experiences lead customers to return. Beyond the pharmacy, the store offers a wide selection, with customers finding everything they need, sometimes at better prices than other retailers. The excellent customer service extends to the sales floor, where staff are helpful, ask guiding questions, and provide a friendly and enjoyable shopping experience that includes joking with customers. This outstanding service encourages shoppers to choose CVS for both pharmacy needs and general retail items over other stores. The business also conducts coronavirus testing, with availability for eligible individuals.
The experience as always was great. The representative was very helpful, made it seem like I was in a small town where they truly care about you.
April 2026
This pharmacy ranks among the finest I have visited, surpassing all other CVS Pharmacies I have encountered. The staff are highly professional, helpful, and considerate. I sincerely appreciate their kindness, which is exceptional. The quality of service provided by this Claremont pharmacy represents a valuable asset to... read full comment
February 2026
cvs pharmacy is great. They have a variety of items to choose from be it snacks/chex and drinks like gatorade, sugar free coffee, etc.