-
January 2024 by Julian S.
My family has experienced several racist incidents at this CVS. Recently my wife, who is black, was at self-checkout. A store employee (white) walked over and stood right next to my wife, watching her every move with suspicion. On a couple of previous occasions, store employees have followed my wife and son around the store, staring at them in a way that is obviously full of suspicion. I have personally observed this. Furthermore, I am white and I've never been treated that way in this store. We have stopped shopping here. They need to retrain their employees to not be so obviously racist against black people.
-
October 2023 by Mrs M.
Put a mirror in your drive thru. You already had an accident happen its been a few years why not help your drive thru customers get in and out easier?
-
September 2023 by Shealee Governatori
i feel like i used to have issues at this pharmacy a lot. but lately it’s been great.miriam is fantastic. i’m not sure if she’s a manager or the head pharmacist or what’s going on. but she’s on top of it. i’ll call and as soon as she sees my name she asks how i’m doing and one time she randomly gave me some news about one of the meds i’m on. without even looking at my profile. she just remembered what i was taking. doctors don’t even usually remember what i’m taking. that’s dedication.other pharmacy employees have also been super understanding and sweet here. i’ve had issues with insurance and getting meds when i need them but it’s never due to employee error, it’s always higher up the chain. so i’ve had a couple employees share my frustrations which is validating and i just appreciate the care being put into everything and the amount of work these people are doing on the daily to make sure everyone is properly medicated.i can understand 1 star reviews and i’ve made plenty of them. sometimes people have bad experiences due to misunderstandings right? that’s all i can assume is happening with the 1 star reviews of this cvs. i’m telling you. the people that work at this pharmacy care about what they’re doing. more than pretty much every medical professional i’ve ever dealt with.
-
August 2023 by Yumi S.
I do not recommend getting photos for passport here. I told the worker that the photo seemed too dark and he said the brightness doesn't matter so trusted him. I brought the photo to USPS and got rejected right away because the photo was too dark.
-
August 2023 by Karen H.
A better pharmacy would be hard to find. Each time I've gone to this CVS I've been surprised by the kindness and care shown me. I had been sick with 2 rounds of a summer cold when I went in the last time. One staff member was stocking items close by & when I asked a question, she left her assignment, came to where I was and took her time to answer all my questions. Who does that these days? Then there's this thing they do when my primary physician sends an Rx to them. I am immediately notified by text that they've received a prescription and give me the projected time it will be available... usually 1-3 hours. But here's the surprise... at the end of their text, they have a line that says, "If you need this prescription sooner, Click Here." I've clicked there the last two times and guess what... in no time at ALL I get THIS text... " your prescription is ready for pick-up." How cool is THAT? Once I went thru the drive-thru and saw a sign posted on the window that their computer was down & I'd need to go in the store. Ok, so I admit I was bummed. But, for all the things that go right with this place, I let this inconvenience go. I'll keep going back because I like good surprises.
-
May 2023 by Xochi R.
I came in early this Saturday morning to wait in line for the pharmacy to open. When it was my turn I advised the pharmacist that my prescription was sent over from urgent care. The pharmacist said they just opened and it would take 30 minutes. In hopes of getting it early I sat and waited patiently. 45 minutes later, I was told sorry it would be another minute. An hour later I was told they did not have the prescription. They had two of the three and the rest would be filled later in the week. I asked to have my prescriptions transferred to another pharmacy and the pharmacist immediately said that other pharmacy was closed. We'll, NO, it was not. I called the other pharmacy and they were open. Hmmm. Thanks CVS.
-
May 2023 by Stephanie B.
Clueless. Waited for 20mins for service, photo printing issues, waited patiently after they said they had to reset the computer. Never turned back on the computer and never got my pictures. 0/10 service. No apologies.
-
March 2023 by Corina V.
This pharmacy is so close to my house but I am considering taking my prescriptions to another pharmacy, I want to think that they under staffed and that's why they always take so long, I waited around 12-15 minutes at the drive through to pick up a prescription but I left, it is usually more than 15 minutes wait just for pick up prescriptions previously order.
-
February 2023 by एड्वर्ड कॅस्ट्रो
Extremely slow on both telephone and drive thru pharmacy. Then to top it off, we had a appointment for a COVID test at 4:30 only to be told that they don't do testing after 4pm! Nothing on the website that this is true. Never going to CVS again!
-
February 2023 by Kitty M.
Came into this cvs location tonight looking for random things and Gabby was so helpful. She asked if I needed any help and me not knowing what I ever need she asked questions on what I was looking for. We even joked around a bit and by the end of my shop I had literally everything I didn't know I needed! Gabby is the best definitely best customer service I've ever had! I'd hire her as my personal shopper! Great smile too! She even smells great! lol 10/10 will shop again!!!
-
January 2023 by Jelly M.
Cvs store manager sucks !!!!!!! When the cvs manager was talking to another customer the manager was rude and disrespectful the manager was speaking very loudly. He even threatened to call the cops if the customer wanted to argue. The Manager eventually banned the customer from the CVS store and told the customer to never come back to CVS Ever again!!!!!! This Frightened & SHOCKED EVERYONE.
-
December 2022 by Maria M.
This was my first time using this CVS because is closer to my house. My doctor sent the prescription on Monday and then they said my prescription would be ready until Thursday. In any other cvs it would be ready within 15 minutes. When I spoke to someone in pharmacy she had an attitude and I was in pain trying to explain to her about my prescription. I don't know if it was because of her that she made it happen for my prescription to be ready until Thursday and not the usual 15 minutes. It is disappointing that you let your anger take over your profession. What kind of professional are there. Next time I will just drive further and not visit this store again.
-
November 2022 by Lisa R.
Went to pick up prescription and was told they sent it back to the doctor because my insurance no longer covered it. I was told to call my insurance if I had questions. I called the insurance and they said it was covered but the pharmacy entered it wrong. I went back to the pharmacy and they said okay well your co-pay is $60. I told them my co-pay is $5. They then said well we will only give you 1 month, instead of 3 months. I then asked why 1 month would be $5. And 3 months is $60? They could not answer and then told me they do not have the medicine in stock and sent me to another pharmacy 10 mi. away. Of course this next CVS wasn't happy to see me and told me it will be at least 30 min before they could help me. Incompetence at best...extremely poor service.
-
November 2022 by Mark P
Almost always understaffed. Long waits. Errors in notifications. Everything a professional pharmacy should NOT be! The final straw for me was walking in on a Monday night, a line of people waiting for a pharmacist, someone waiting in the flu shot line, someone with the pharmacist in the flu-shot booth, and then seeing that there was only ONE person IN THE ENTIRE PHARMACY having to deal with filling prescriptions, dispensing them, answering the phones, giving flu shots--all and more. So CVS hires one person to do the job of 3 people and serves none of the customers properly. I left after realizing that I could be in line for hours and still not pick up my prescription even though their automated text system told me to come in and pick it up. Be smart: Find another non-CVS pharmacy that will properly staff to ensure safety and get you your prescriptions without insane delays.
-
October 2022 by Diane G.
The staff is very helpful and polite. The pharmacy is always very well staffed. Ive always found everything i need here. Ive even canceled amazon orders when I've found things cheaper at CVS
