Tillys receives mixed reviews from customers. Many appreciate the friendly and helpful staff, with some employees going above and beyond to assist, such as one employee who was described as super friendly and helpful. However, other customers find interactions with staff to be awkward or uncomfortable, noting that some employees hover or seem annoyed. Prices are sometimes considered high, as one customer mentioned a backpack that ripped after a few months. Overall, the store offers good service, especially for online pickup orders, with staff generally accommodating and attentive.
Evan was helping a lot he was super friendly and he was happy to help me out sum workers looked kind of mad but they helped they were not rude sum times when I go to this tills there rude but almost all the time three super friendly give Evan a raise he was such a cool dude helped out a lot
March 2025
Idk why I just felt the service was a little awkward from just about every employee in there?? Interactions w/ store associates should feel natural... comfortable & easy.. Instead, they hover and just try to make their presence known. ??
January 2024
Got a backpack for an overpriced price a couple years back and it ripped halfway through the school year. Could have changed though so