GMC of Vacaville is a car dealership known for providing a positive and helpful experience for customers. Many reviews highlight the friendly and professional staff, especially employees like Pooja, Isaac, Lex, Roberto, and David, who go above and beyond to assist customers. Pooja is praised for her knowledge about vehicle features and her patience, helping customers find the right model and trim. She also ensures that the buying process is smooth and stress-free, making customers feel comfortable throughout. Isaac contributes to a seamless experience by clearly explaining details and making sure customers are satisfied. The sales team is efficient, with quick responses and a welcoming environment, making car buying enjoyable. Customers appreciate the dealership’s flexibility in offering online shopping, test drives, pick-up, and delivery options, emphasizing safety and convenience, especially during times requiring extra sanitization and safety protocols. The service department also receives high praise, particularly for Lex, who efficiently manages repairs and keeps customers informed, often providing quick turnaround times and excellent communication. Customers trust the service team to do quality work, especially for complex repairs covered by warranty. However, some feedback mentions minor issues such as incomplete service or cleanliness concerns after vehicle service, suggesting room for improvement in post-service care. Overall, GMC of Vacaville is recognized for its friendly staff, helpful service, and customer-focused approach, making it a trusted place for vehicle sales and service.
Fred was amazing to work with as always. We have purchased many cars throughout the years and we always use Fred. I wouldn't use anyone else. He is knowledgeable, helpful, and a great guy. If we send people over we always send them to him.
November 2025
I really don't trust my truck to anyone else. I know it will be fixed right and if I have any problems I know it will be taken care of
November 2025
Roberto & David were amazing. Helped us get the best price and worked with our budget. We will definitely come back to them.