Granite Expo offers a wide selection of cabinets, granite, stone, slabs, quartz, and tile for kitchen and bath projects. Customers report very pleased and exceptional experiences with reasonable prices and great prices. The process involves walking around to look at products independently. Several associates assist during the quote and selection process, with some noted for being very patient, informative, professional, and knowledgeable. They help with detailed measurements, correct customer-provided details, keep budget and style preferences in mind, and recommend changes for a better aesthetic look or to optimize the layout. The manager ensures jobs are done in a timely and professional manner. Installers and contractors work very industriously, show up on time, communicate throughout, and complete installations quickly, sometimes in just over a day. Delivery is efficient. However, customer service experiences vary. Some customers report poor customer service, noting that no one greets you or offers help until you go to the front desk. Others highlight great customer service, attention to detail, and helpful associates who are pleasant and assist diligently, even with specific part searches. Overall, many customers are happy with the results and highly recommend Granite Expo for renovations.
I gave it 3 stars because I found the quartz I want to have installed. No one greets you, no one bothers to help until you go to front desk. One young man helped me once I asked where quartz was located. Poor customer service.
October 2022
This store has a great selection of cabinets, granite, stone, slabs and tile.I was able to finish my entire kitchen project using materials from GE. I’m happy with their customer service and attention to detail.
April 2021
Pretty impressed with the selection and service here! Was able to ask a list of questions about numerous products and salesperson was helpful. Vivian, the designer, was amazing and I was able to walk right in and sit down with her and she had diagrams and pricing ready in about 20 minutes. Great prices, too!
