Lowe's ProServices is a business that has received positive reviews from its customers. The reviews highlight the excellent customer service provided by the staff, particularly in the garden department and the building materials section. Customers have praised the helpfulness and attentiveness of employees like Erica, Danny, and James, who went above and beyond to assist them with their needs. They were described as knowledgeable, friendly, and professional, guiding customers through the store, helping them select the right products, and even offering to carry heavy items to their cars. The reviews also mention the cleanliness of the store and the ease of the self-checkout process, making the shopping experience smooth and efficient. One customer even stated that they would not shop anywhere else but Lowe's Vacaville location due to the exceptional service they have received. However, not all experiences were positive, as one customer expressed dissatisfaction with the lack of assistance and the poor lighting in the back aisles of the garden center at a different Lowe's location. Despite this, the overall feedback suggests that Lowe's ProServices provides a generally positive and helpful customer experience.
This was short some of the sleeves you put the glass in. you paid $22.99 for the dividers it should come with all the sleeves
August 2023
Looking for tiles, online stated they had 42 in stock. Got to the store and got someone to help who was not very helpful and could not find the item. Stated the individual who works this department will be in an hour. Gave them my number, they never called. Overall felt my business was not needed.
June 2023
Great customer service from Erica in the garden department. she helped me with some choices, as well as helped me out to the car with a large ceramic pot. I recommend this Lowes!
