Mazda Service is highly praised for its friendly and professional staff, making the car-buying and service experiences pleasant and stress-free. Customers consistently highlight Melanie Medina for her personable, knowledgeable, and helpful approach. She goes above and beyond to assist clients, often dedicating significant time to ensure they find the perfect vehicle, secure the best deals, and receive comprehensive support, including help with insurance quotes. Many reviews mention her kindness and patience, making her stand out as a trusted and caring salesperson. The dealership’s team is also described as welcoming and helpful, providing a straightforward, no-nonsense approach that respects the customer’s time and needs. For those seeking specific vehicles, staff such as Rachel promptly check inventory and follow up when the desired car becomes available. The environment is noted as welcoming and accommodating, with other sales staff also contributing to a positive experience. In addition to sales, Mazda Service demonstrates quality in vehicle maintenance and repairs. Customers report satisfaction with services like engine replacements, noting that their cars feel solid afterward and are returned without damage or issues. Overall, Mazda Service earns praise for its helpful staff, personalized service, and reliable vehicle care, making it a trusted choice for buying or servicing cars in the area.
My car came here for a engine replacement, 2016 Miata. They did a good job the car feels solid and they didn't damage the vehicle at all (door dings, scratches, etc.). Overall very happy with the work they did. Thumbs up!
September 2023
Awesome people and place! And have to thank Alexia especially for taking care of me and getting me into the car I wanted! Thank you and would highly recommend!
September 2020
I recently purchased a Mazda 3 Hatchback from Mazda of Vacaville, Allow me to compliment their SalesTeam: My experience was amazing from the Selection to the Sales & Finance Team. Actually it was flawless!
I commend Rick the Sales Manager and his Team for a job well done!
