The Merrell outlet store at the Vacaville Premium Outlets is a clean, well-organized, and spotless location. The staff is consistently friendly, professional, helpful, kind, courteous, personable, and knowledgeable. They offer great customer service, never rush customers, and bend over backwards to assist. Employees are quick to suggest products, help with the foot scanner for insoles, provide a ton of information, and check other stores for availability. They also work to find the best deals and honor promotions. The store carries good quality shoes and clothing, with an unbeatable quality of shoe that provides good support. The selection is better than many retail sports stores. Prices are fantastic, cheaper than retail, and offer great value, including special offerings like BOGO. The overall experience is very impressive and a pleasure, making it a highly recommended destination.
It's expensive, but you can't beat the high-quality gear. Highly recommend
January 2025
Very helpful staff! Lady saw me and wife using with the foot scanner for inserts. She came over and helped us use it and gave us a ton of info.
November 2024
I exclusively purchase Merrell shoes and insoles for work and walking and have for many years. The shoes have good support for my back, hip, and knee issues. The staff know my husband and I. They are professional, helpful, and friendly.
