The Verizon store in Vacaville is praised for its friendly and helpful staff who provide good customer service. Customers appreciate the staff’s knowledge and willingness to assist with various needs, such as setting up new devices, exchanging equipment, or answering questions about products. Several reviews highlight specific employees, noting their helpfulness, friendliness, and attentiveness. Customers feel valued, with some mentioning that staff remember their previous visits, making the experience more personalized. The store offers convenient options for online orders, including in-store pickup, free two-day shipping, express lockers, and same-day delivery where available. Overall, visitors find the store a welcoming place for mobile, internet, and business needs, with attentive employees who care about customer satisfaction. The positive experiences shared reflect a store environment focused on providing excellent service and making customers feel comfortable and supported.
Ronnie hooked us up! Very personable and helpful. He cared about our needs above everything, and worked with us over the course of 2 days to get us set up.
August 2023
Staff met you as you came in and were immediate in asking if they could help. Been there before with issue and young man remembered us and was very helpful. Staff are all knowledgeable and seemed equally kind, patient, and helpful.
July 2023
A very loud shout out to Jason, the manager, and Jason, the specialist at the Vacaville Verizon store! I went there to have my new iPhone activated, and they were excellent! They were understanding and explained every question I had regarding my both my iPad/iPhone! thank you for the wonderful customer service! Rita
