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“I had my 2nd experience with this specific Cricket location and always went well but my 2bd visit was very pleasant. Thanks to Maria for giving me and boyfriend wonderful customer service and she was really dedicating to helping us. We got disapproved for a phone but she didn't give up and kept helping us making us feel important and she very friendly, and I also ended up leaving with a phone! Thank you Maria! I hope she is recognized in her work because she did great with us.”
“Isaac was the absolute best !! Super helpful and patient in explaining things ,and very kind . 1000% on Customer service . Honestly can say it’s been the best Customer service I’ve ever had .”
“I recently came in to transfer my phone which ended up being more complicated than expected due to some tech issues on my end but I was helped by a great employee named Sid who managed everything really well while helping multiple customers. While I am frustrated with Metro’s transfer policies, I am very grateful there was a kind and competent worker there to help me.”
“I just want to give a great shout out to Christian he came through for me when I thought nobody could he is the bomb straight up super focused he listened to what I had to say and he got it done. Thank you from the bottom of my heart Christian. And if I were to suggest anybody to help you it would definitely be Christian.”
“Shout out to Jackie! She handled an issue I had with my phone as good as anyone could have. I’m not just exaggerating her helpfulness because she’s cute either, that fact is what has prompted me to take the time to write this review, however I am singing her praises because she deserves to be recognized and appreciated for her ability to solve customer service related issues in real time and with ease. It was awesome to have such a positive and more importantly productive customer experience at any time, but especially during this pandemic which has exacerbated and too a certain extent justified terrible employee"s terrible behaviors.....but I digress. The gentleman who consistently works there Mon-Fri (open
“The employees are always helpful & you can always find what you are looking for at reasonable prices. You tell them what you need & they will give suggestions. Got a webcam today.”
“I went in to the store to exchange a internet gateway for a smaller hotspot device and Fharrell helped me. He was knowledgeable about the product he was selling me and worked quickly to get the product swapped out. Super happy with the service he provided me. These days customer service isn't that great but Fharrell exemplified what it means to be a customer service rep! thanks!”
“Lilliana Cruz was extremely helpful! I had a very weird request and she helped make it possible. Props to her and the whole target guest service team, you guys are amazing. Keep it up!”
“This place is awesome I've had to go two days in a row but the people here Kayla and Ruben specifically who helped me they are awesome and no confusion on their end listened to each problem then handle each one like pros”
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“Great service and very helpful staff. They put on my screen protector perfectly with no bubbles and made the process quick and easy. Really appreciated how careful and professional they were. Definitely recommend!”