The Xfinity Store by Comcast in Vacaville, CA, located at 1670 E. Monte Vista Ave, offers a wide range of services, including Xfinity Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment at this location. The store is known for its efficient and friendly staff, who provide excellent customer service. Customers have praised the knowledgeable and patient assistance they received from employees like Jessy, Ken, and Raven. These staff members were described as kind, compassionate, and understanding, taking the time to explain options and address concerns. While the store can get busy, customers have noted that the team members work diligently to help people in a timely manner. However, some customers have experienced longer wait times, depending on the complexity of their inquiries. The store's atmosphere has also been mentioned, with one customer commenting on the "god awful hardcore music" playing. Overall, the Xfinity Store by Comcast in Vacaville is a reliable and customer-focused location, where visitors can expect professional and personalized assistance with their Xfinity services.
The internet services at this location are not ideal. They offer products at a higher price and most customers return their equipment during the trial period. I opted to sign up online to avoid all the drama. You only need to pick up the router and set it up at home. If you have any issues, you can contact tech support... read full comment
March 2025
The wait was kind of long because the store was busy but the guy who assisted me was very friendly.
February 2025
Every experience has been positive. Recommend making an appointment the day before.
