The Verizon store in Vacaville is praised for its friendly and helpful staff who provide good customer service. Customers appreciate the staff’s knowledge and willingness to assist with various needs, such as setting up new devices, exchanging equipment, or answering questions about products. Several reviews highlight specific employees, noting their helpfulness, friendliness, and attentiveness. Customers feel valued, with some mentioning that staff remember their previous visits, making the experience more personalized. The store offers convenient options for online orders, including in-store pickup, free two-day shipping, express lockers, and same-day delivery where available. Overall, visitors find the store a welcoming place for mobile, internet, and business needs, with attentive employees who care about customer satisfaction. The positive experiences shared reflect a store environment focused on providing excellent service and making customers feel comfortable and supported.
This place is awesome I've had to go two days in a row but the people here Kayla and Ruben specifically who helped me they are awesome and no confusion on their end listened to each problem then handle each one like pros
August 2026
I was helped by Rodney one day and the next day I came and was helped by Anna. They both were very friendly and helpful. They both made the process easy and quick. No issues no complaints they were both awesome!!
August 2026
This store is corporate but have zero staff to cover business accounts. I made an appointment specifically to update my account and was reassured that they had someone knowledgeable. Once I confirmed my appointment I was told they do not have anyone that has that business experience. Waste of time as always at this store.
