The Verizon store in Vacaville is praised for its friendly and helpful staff who provide good customer service. Customers appreciate the staff’s knowledge and willingness to assist with various needs, such as setting up new devices, exchanging equipment, or answering questions about products. Several reviews highlight specific employees, noting their helpfulness, friendliness, and attentiveness. Customers feel valued, with some mentioning that staff remember their previous visits, making the experience more personalized. The store offers convenient options for online orders, including in-store pickup, free two-day shipping, express lockers, and same-day delivery where available. Overall, visitors find the store a welcoming place for mobile, internet, and business needs, with attentive employees who care about customer satisfaction. The positive experiences shared reflect a store environment focused on providing excellent service and making customers feel comfortable and supported.
Quick efficient service she even set up my auto pay for me.
June 2025
Super chill store. Diego and Fernando hooked it up with the wifi for me 🙏
April 2025
This review is based on 2 walk ins. Great experience, customer service was phenomenal, in getting a new phone and later helping me out with another issue. Employees are knowledgeable and helpful. If you get there and they are busy, be ready to wait but they will not forget you.