The Xfinity Store by Comcast in Vacaville, CA, located at 1670 E. Monte Vista Ave, offers a wide range of services, including Xfinity Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment at this location. The store is known for its efficient and friendly staff, who provide excellent customer service. Customers have praised the knowledgeable and patient assistance they received from employees like Jessy, Ken, and Raven. These staff members were described as kind, compassionate, and understanding, taking the time to explain options and address concerns. While the store can get busy, customers have noted that the team members work diligently to help people in a timely manner. However, some customers have experienced longer wait times, depending on the complexity of their inquiries. The store's atmosphere has also been mentioned, with one customer commenting on the "god awful hardcore music" playing. Overall, the Xfinity Store by Comcast in Vacaville is a reliable and customer-focused location, where visitors can expect professional and personalized assistance with their Xfinity services.
Staff was friendly & attentive to each customer even though the place was busy. Shout out to Linda who went above & beyond with her customer service!
December 2025
Great internet deals but cellular plans can be a hassle. Usually have a good time but last person who helped me fed me multiple lies and tried tricking me into paying for an overpriced phone.
December 2025
Don't bother about making an appointment. Still waited 20 minutes.
