Best Collateral offers a hassle-free pawn or loan service on a wide range of collateral items, including gold, diamonds, high-end watches, electronics, musical instruments, and tools. They also buy unwanted gold, jewelry, and other valuable items. Customers describe the shopping experience as a "treasure hunt," with a huge selection of deeply discounted jewelry, luxury goods, and electronics, with new arrivals every week. The customer service at Best Collateral is praised as phenomenal, with attentive, friendly, and fair staff. Customers particularly commend Nima, the manager, and other representatives like Lily and Shell, for their excellent service and patience. The store is described as having a great environment and dedicated customer service professionals. Overall, reviewers recommend Best Collateral, stating that customers won't go wrong visiting the store and that the jewelry and prices are excellent.
The staff was very nice especially Emanuel who helped me with my purchase. I got a superb deal on a Sony Sound Bar that sounds Amazing! Thank You :)
December 2024
The customer service was phenomenal. They were attentive , friendly and fair. What a wonderful experience it was. I will definitely refer my friends and family.
November 2024
Shout out to Nima !!! This store was very welcoming and wonderful customer service! Nothing but great energy and patience for our visit today. We will definitely be back soon !