“The nicest people in town own this business. They are so helpful and kind. I have had a mailbox here for at least 10 years. Even when I moved out the area I still kept my box here because of the customer service. When I moved back to town I was glad I kept it because the word was out that this is the place to do business. I absolutely adore Tim and Marry Tess. Now their children work there too and they are the sweetest. The apple did not fall far from the tree. If you need a mailbox, copy service, or if your mailing something off, please go here and do business with them, you will be glad you did.”
“The employees were friendly, efficient, and made the process incredibly simple. I didn’t have to wait long, and they took care of everything right away. It’s always nice to receive great customer service, and this location definitely delivered.”
“I love coming here, they're always so friendly and helpful. Was reapplying for a new passport and the lady (whose name I forgot to get) was super sweet and helped me through it all!!!”
“I've had a box here for nearly five years now and the very few mishaps having taken place aren't even worth mentioning. The proprietor has always been fair, helpful and honest with me and others. I've witnessed her advise a customer when her shipping cost seemed inappropriate so they may choose an alternate like the USPS. You don't see that often in a competitive business environment. Five stars for Goibg Postal”
“You are most welcome and it was well deserved I did not know I had to bring my own box and everything that goes along with that to send it back out to Amazon but the girl there was extremely nice and polite and jocular in a professional way, and she explained to me step by step what I had to do.. I met a teacher there and I asked her if she ever heard of latch hook and she told me yes and they had them there, I haven't had them since I was 11 when my nana taught me, so I ended up buying two of them and I came to find out I have not forgotten how to latch hook, my nana, may she rest in peace, would be proud I also found Pop Rocks it's a candy which I haven't seen in about 40 years. I dealt with the evening staff, they deserve a raise, at the very least please tell them thank you. I'll definitely be back. Always j. A. S.”
“So my printer scanner and fax aren't working so I came over to FedEx. I'm so glad that I did. It was so easy, mainly because the people here are so helpful and friendly. They don't make you feel stupid for not knowing how to use something. They jump right in and are eager to help.
I want to send a special thanks to Tiffany and Makayla. They gave best customer service I've had in a long time.
Tiffany walked me through exactly how to use their scanner and fax. Michaela took the time to find all of my receipts and print them out for me so that I can get reimbursed by the company that I'm working with. Faxes are not cheap LOL.
I won't hesitate to come here again if needed.”
“They are located inside a filipino market & have very limited space. I have always found them to be very helpful & quite organized with the forms I needed to fill out. It is not a quick process, though, as almost everything needs to be inspected as not everything can be shipped. I send birthday & Christmas cards through them as they rarely make it through the post office. Many times, documents I have sent using LBC arrived before the expected date. Air & sea cargo boxes have never been late. It helps to know the process & be prepared.”
“I pass by the Benicia PO to come to this location. Been coming here for years and yes they are the most, patient, courteous and knowledgeable. The lines can get long but they maintain good service to ALL.
Someone vandalized our mailbox cluster and I am at this PO often lately.
It’s been over a month and it’s still not fixed. How much longer? Realize a number of boxes got hit but it’s super inconvenient standing in line and using expensive gas just to pick up mail.
How much longer?”
“I guess every branch is different. I use Atlas for all my Balikbayan box needs. When someone told me about their money remittance services - and learned their exchange rate is higher than PNB (and significant-enough higher than Western Union) - I never looked back. My usual is their location in Carson/SoCal. I've done tons of transactions with them with no snags. I was due for another run and since I found myself in NorCal earlier than planned, this was the most convenient place. Vallejo has a high population of Filipinos, so it's no wonder it's right next to a few more Filipino owned businesses. Three people manning the place when I walked in - one for travel services, the other two for sending/receiving cash. They were pretty fast because the two people in line ahead of me were out and done in less than 5 minutes. I was greeted and welcomed and asked for my info. She was friendly, off the bat. I provided my phone number as well as my name but for some bizarre reason, she couldn't find my name on their system. She encouraged me to download and sign up on the AXPmobile app. I was irked at first (what for, I didn't have to do this at their Carson location) but since I had time, I did what I was told. And how glad am I that I did. Now that I have this QR code, it'll make all my future transactions with them much faster and easier. I was outta there QUICK! Great first run, glad to know they're here, not too far from home (I'm required to cross the Carquinez Bridge - no biggie!) so it's convenient enough. It's good to know it's here for when I'm in the East Bay should the need come up.”
“I personally love this usps. Used to come quite a bit and I’ve always gotten great service from everyone. I’ve never had any problems with receiving my mail or sending. There’s sometimes a bit of a wait but that’s normal depending on the time of day.”
“I'm sending this review on your very nice and generous worker whom knows exactly how to treat people and sge gas such a good honest heart and every time that I come into the store she gas good standards about not having any problem helping anyone so please keep her around because she's so very nice to whom it may concern. Thanks ?”