Verizon in Vallejo offers a range of mobile and internet services, including the latest 5G technology. Customers can visit the store for all their needs or shop online, with options for in-store pickup and fast shipping. Many reviews highlight the helpfulness and professionalism of the staff. For instance, Jordan and Cliff received praise for their courteous service during a phone purchase, while Kahala was recognized for her assistance in a stressful situation involving a family member's phone. However, some customers expressed frustration with communication issues between employees, leading to confusion about appointments and service diagnostics. Despite these challenges, the staff's willingness to assist and their friendly approach have left a positive impression on many visitors. Overall, Verizon aims to provide quality service and support for all mobile and internet needs in Vallejo.
AJ is fantastic. The young man was excellent at transferring us from T Mobile and provided clear explanations on everything. More individuals should be like him. Excellently prompt and effective service.
January 2026
CARLOS R is amazing at what he does.he had solid understanding to all of my questions related to my phone and helped me put my screen protector on. Great to have a talented team member on board the vallejo verizon team.
November 2025
All the workers there have had really good customer service,always help when they are not busy. They usually assist me as soon as they can. Customer service has always been good at this store. I could tell you what 2 workers should absolutely get a raise, my top 2.
