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“Went in looking for a specific frying pan and Joel was awesome and was able to help me get it special ordered since they don't normally carry it. I unfortunately had to cancel my order later on but the customer service here is so great I will definitely return in the future!”
“I just wanted to write a thank you to Jorge Velazquez for helping me with a Grohe shower valve + cartridge. I really appreciate your help and will come back again soon.”
“My water tankless heater failed on Good Friday, expecting heavy rains Saturday, went to Home Depot and they only had 1 in stock (a brand I've never heard of). Called Ferguson 5 minutes before closing and told them my problem and that I was 3 minutes away, the salesmen said come on down. When I arrived there was someone waiting with the gate partially open, actually knew his stuff and had me in and out in 15 minutes with the brand I wanted and made sure I had everything I might need. They saved my weekend, it's nice to know there are still stores out there who will help a man out in a pinch. Thanks a bunch guys, I really appreciate it!!!”
“I was repairing an unusual Kohler shower valve when I got help from Ruben. In spite of the fact that Kohler does not publish the part number, Ruben made many calls to Kohler and finally got the right part. Now my shower works :)”
“We love Howard Industries! They are the best HVAC supply company in Los Angeles and have been a true partner to Kilowatt for decades. What to expect: Delivery on time. People who stand behind their equipment (rated #1 year after year by consumers in an independent magazine). Free training for our employees. Howard's has enough locations to properly serve SoCal but they are still a family business and treat us customers like part of the family. The service never stops! I can't tell you the number of times I have needed a part and they have braved LA traffic to deliver it to the job (Thanks Manny). The counter guys are amazing. Armando is on it. JB and Lamar, thanks for all your knowledge! Jeff, Jeremy, Ester and all of the Winters are the best. Thanks for all the care and support and helping our business become so successful. Bottom line, if you are a heating and air conditioning contractor in Southern California and you are not shopping at Howard industries you are missing out.”
“Mike is amazing! He went out of his way to find us a distributor of a product line he doesn’t carry. This is the definition of amazing customer service. Will always choose this place going forward.”
“I stopped in looking for a few things for a home project and had a pretty smooth experience overall. The store was busy, but I was still able to find most of what I needed without too much hassle. A staff member pointed me in the right direction when I was looking for something specific, which saved me time. Checkout moved faster than I expected, and the prices were reasonable. Good spot when you need tools, supplies, or random project stuff without making it complicated.”
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“Dave was amazing! I was referred to this place by two diff friends coincidentally and definitely glad I was. They have new and certified used all with great pricing! Thank you Dave for your honest recommendations and help!”