Chase Bank, a renowned financial institution, offers a wide range of services to its customers, including checking, savings, mobile banking, and more. The bank has received mixed reviews from its customers. Some customers have praised the bank's customer service, with one customer highlighting the exceptional assistance provided by associate banker Debbie, who went above and beyond to address the customer's personal issues. Another customer, Arda Thomas, was commended for their knowledgeable and polite advice when the customer sought financial guidance and opened an account for their family. However, not all experiences have been positive. One customer faced difficulties when trying to help their 67-year-old mother-in-law withdraw money, as the bank refused to accept her paper ID from Oklahoma. The customer was dissatisfied with the service and expressed their intention to withdraw all of the mother-in-law's money from the bank. Another customer had an issue with a check they had deposited, but the supervisor, Esmeralda, was able to resolve the problem, which the customer and their girlfriend were grateful for. Overall, Chase Bank's services seem to vary in quality, with some customers receiving exceptional assistance, while others face challenges in accessing their accounts and obtaining the support they need.
This Chase location has some of the nicest employees working here. I've had some situations where I needed to go inside, like today, and the employees are always so attentive and helpful.
April 2024
Naz did a great job helping me out with my business credit card and account. I had to ask someone for assistance after 10 minutes of waiting but other than that great job
February 2024
I came in on a Saturday morning the service was fast and the staff was friendly.
