Petco in Van Nuys is a well-organized and friendly store that offers a wide range of pet products and services. Customers appreciate the clean environment, good prices, and helpful store clerks who assist with questions and recommendations. The store provides various services, including grooming, veterinarian care, vaccination clinics, pet adoption, and training classes, all aimed at improving pet health and happiness. One highlight is the grooming service, with staff members being praised for their friendly and caring approach, making pets feel comfortable during their visits. Customers also value the convenience of shopping online with options for in-store pickup or repeat delivery. However, some concerns include the condition of the fish in small containers, with reports of poor water quality and aggressive behavior, indicating a need for better care. Additionally, customers suggest that staff could benefit from more training to better assist with animal products. Overall, Petco is a convenient and well-maintained store that caters to a variety of pet needs.
I asked for 80 crickets and Eddy at the checkout noticed there were only 20 and went back to get 60 more. I think he should get a bonus
July 2025
Great employees and have everything you need for your pet
June 2025
I enjoy coming here im only giving it 4 stars because why do they keep the poor fish in little containers some look already dead and some look aggressive and moody which is wrong! Do better!
