PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products both in stores and online to meet all pet needs. The store provides a wide variety of items for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers appreciate the convenience of online shopping with the option to pick up items at local stores within two hours. Many locations offer additional services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. Shoppers often praise the store for its friendly staff and helpful service. The grooming team, especially some skilled groomers, has received positive reviews for making pets look great and taking good care of nervous or wiggly animals. Customers are happy with the professional and caring approach of groomers like Karla and Sage, who handle pets with care and leave them looking well-cut. The store's staff are described as helpful, loving pets, and committed to providing a positive experience. Beyond shopping and grooming, employees are recognized for their kindness and dedication. One story highlights an employee's heroism in a crisis, showing that PetSmart staff go above and beyond to help customers and pets alike. Overall, PetSmart is viewed as a reliable, caring place that offers quality products and services for pets and their owners.
Michael is really helpful and knowledgeable, he is very nice and so much patience! Thank you.
December 2025
Came her the other day to but some supplies for my dog, Clean facility and friendly staff
December 2025
They were able to do what I needed but the staff was so busy they didn't notice me. They were standing 10ft from me while I was at the register and it took almost 5 min to get them to ring me out.
