uBreakiFix by Asurion in Van Nuys, CA, specializes in fast, high-quality electronics repair. Services include cell phone repair, screen repair, and fixes for game consoles, tablets, and computers. Repairs are done in-store and are usually completed the same day. The business also sells refurbished phones, including iPhone and Samsung Galaxy models, which are unlocked for any carrier and come with expert setup and a warranty. Customer reviews highlight fast, friendly, and honest service. Staff are described as kind, professional, and transparent, clearly explaining issues and options. Technicians provide helpful assistance, often going above and beyond for customers. Many reviews mention specific positive experiences, such as not charging for a simple fix, offering good deals, and providing reassuring service from beginning to end. The experience is frequently noted as smooth and amazing, leading to high recommendations and customers stating they will return or refer others.
Cannot recommend highly enough! The technician with whom I spoke on the phone was incredibly helpful, patient, informative and understanding. He even pointed out why I may or may not choose a repair as opposed to a replacement. A+ customer service!! SO appreciated!
December 2025
I needed to replace my screen protector. I have a slightly older phone so I had to order a new protector online & Cesar at UbreakIfix put the new one on for me in 5 minutes. Very fast, friendly service.
December 2025
The staff were quick efficient and courteous I highly recommend them