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March 2024 by Alessandra Vanore
Awful service. Extremely unhelpful and rude. I recommend going to any other post office.
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March 2024 by Linda Pick
If you want anything done ask the supervisor Miss Haim (sp?) she’s the only one who actually cares. I went to pick up mail after a month (all the mail from my building is being held there because they can’t get around to fixing our mailboxes) and an employee looked for five minutes in various places and couldn’t find one single piece of mail. I went back two days later and Miss Haim found it all. She was extremely apologetic and kind.
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March 2024 by Anaya Martha Elise Mosby
I honestly wish I could give 0 star review. The people who work here are so very rude. Once voices were escalated and I decided to just go to another post office, a worker continued to harass me on the way out. I asked that extinguish communication any further due to the hostile nature and she mocked me saying “I don’t care about your emotions”. I stood near the door on my phone for a couple minutes to look at the usps website which she had advised me to do earlier and she continued to talk at me (me ignoring her at this point). Horrible experience.
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February 2024 by Shafin Damani
All the staff are kind here and go out of their way to do their best. Bring your own tape, you can't use theirs unless you're sending priority, and it's pretty expensive.
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February 2024 by Kathy Crawford
There was no line this time that was good I was in and out
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February 2024 by marie tomas
Had a package sitting in some random USPS facility in Wisconsin for 4 straight days before it was processed (making it late). I called customer service and asked if when my package hit Venice, i could just pick it up at the post office instead of being delivered by truck. Figured this would be faster since i NEEDED this package before Friday at 2pm. She said nope not possible. I show up at the venice post office Friday morning ANYWAY to ask if they will kindly give me my package instead of putting it on a truck and risking i wont have it in time. She says no sorry we cant stop our entire day to find your package its going to be on a truck soon. It gets on a truck and is « out for delivery ALL DAY LONG.I wait ALL DAY LONG, it never comes. At 7pm i get a notification that my package has been sent BACK TO VENICE POST OFFICE TO BE PICKED UP PER REQUEST OF CUSTOMER???? Makes zero sense.Thanks for absolutely NOTHING.
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December 2023 by Steph S.
99.9 % sure that someone stole my package. I shipped from Hollywood on 12/14 and it arrived at this location but has been "awaiting delivery" since 12/19. There are ZERO tracking updates since then. I have attempted to file a claim and because I continued receiving "error" messages, I kept retrying to submit. WELL, looks like the both submitted AND my photo never uploaded so I am sure the claim will get denied as the information I attempted to provide is not accurate. I tried to call them and the woman in accounting, although nice, said " there is nothing she can do for me." So, who can help me? I have ALL the proof that I need but yet I have to wait for a claim to get denied due to a faulty website submitted my information repeatedly, no fault of my own. Get it together.
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October 2023 by Marsel Kogan
I applied for a change of address in person with a driver's license. I received a letter from them 3 weeks later that I have to come to prove my identity with a driver's license again. I tried to call them many times and was on hold for 30-40 min every time. As soon as someone picks up the phone, they hang up every single time. Horrible place and service.
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September 2023 by Gary F
Oh, Gawd, I’m in a line that hasn’t moved in 17 mins - and they only have one clerk out - typical USPS dysfunction!
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July 2023 by Brandy Remington
Zero stars would be better. Walked in at 9:30 Monday morning… closed. If the Venice USPS office is not going to open on time EVER maybe just change the official hours. That way the public will know and not be inconvenienced by the utter disregard for normalcy. Or maybe just close the branch so we all know and can go somewhere else that is open on time. Also, try marking packages in when they are dropped off rather than having them lost en route, waiting for them to get checked in at their arrival. There is a system, and if it is used it actually works. Thanks.
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July 2023 by Jose Rodriguez
It's incomprehensible. They're supposed to open at 9:00 am. It's 9:21 and they still won't be there, it's always the same. I don't understand how this office works... very bad
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June 2023 by Emili S.
Sweet staff, fast service, and helpful advice. Best post office I've ever been to! They helped me pick an envelope and made sure I was getting the cheapest one for my needs. Love them!
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May 2023 by Stephen Calvillo
Had a great experience here. A woman at the counter was so helpful and kind. She even gave me a free box that they had lying around to ship something.
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April 2023 by T Godzilla
Called the post office to address that I three EMPTY envelopes were delivered to me and asked to speak with whomever is in charge of theft and fraud. The man who called himself a supervisor replied as if their was no such thing. I was dismissed as if there was no issue regarding such a frivolous occurance and passed to another person, clearly annoyed to be bothered and equally dismissing me to file a claim. It's as if they have no time to deal with such issues.
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March 2023 by Joslyn Johnson
If i could give 0 stars i would. A non exhaustive list of things i never received when this post office was supposed to deliver it.- my driver’s license- concert tickets- a box of clothes- multiple online ordersi’ve paid to have packages signed for and they still deliver it to the wrong address. they didn’t even bother confirming the right apartment. i’ve put mail on hold and packages still go missing. they offered to send me an official apology once, never received that either (by mail or email). There’s never a legitimate explanation. It’s they don’t know what happened and that’s the end of it. If you can have you mail delivered elsewhere, please do. i wouldn’t trust them to deliver spam at this point.
