Spectrum Store at 51 W Main St offers a range of services including broadband Internet, Mobile, and Cable TV. Customers appreciate the professional and helpful staff, especially when installing services or resolving issues. Many describe the technicians as courteous, understanding, and knowledgeable, providing fast and efficient service. The store is praised for its great prices, with some customers highlighting the absence of contracts and good deals on internet and phone plans. The manager is often described as nice and helpful, contributing to a positive experience. Customers can also browse the latest mobile products from brands like Apple, Samsung, and Google, or bring their own devices to save when switching to Spectrum Mobile. The store makes it easy to pay bills, pick up or return equipment, and get account assistance. However, some reviews mention slow service at times, possibly due to staffing or other issues, resembling a wait at the DMV. Overall, the store is seen as a professional, friendly place to get internet, mobile, and TV services, with many customers satisfied with their experience and the value offered.
The level of customer service was extraordinary. It was a very challenging transfer of mobile service and required a lot of patience and sticktoitiveness. Michael followed through to get it done ?. In addition, he was well supported by his co~associate Grant and that made for a great transaction ?.
April 2024
Store staff always helpful. Spectrum is terrible company that promises low rates, then raises the rate. Impossible to deal with when trying to cancel cell service. Never again!
April 2024
The service is good. I'm just sorry the government took away the interest service they did provide.
