This CVS location has closed

13650 Bear Valley Rd, Victorville CA 92392

About CVS

This CVS location receives mixed reviews from customers. Many highlight positive experiences with friendly and professional employees who offer great customer service, including help at the self-checkout and with packages. Customers report being greeted with smiles and appreciate that the store is well-stocked with a wide variety of items, making it a convenient place for necessities. However, some significant issues are noted. There are reports of problems with the pharmacy, including a prescription being shorted and subsequent confusion in resolving the error, though corporate intervention did help fix one situation. The online ordering system for store items also proved unreliable, resulting in incomplete orders despite items being in stock. Furthermore, at least one customer felt antagonized and treated unprofessionally when using valid coupons and rewards, with staff making negative comments about the practice. Overall, while many employees are commended for being pleasant, kind, and helpful, experiences with specific store systems and policies can be frustrating and inconsistent.