Metro by T-Mobile at 16200 Bear Valley Rd Ste 103 is highly praised for its friendly and helpful staff. Customers appreciate the attentive service, with many noting staff members' patience, kindness, and willingness to resolve issues. One customer was very satisfied after staff fixed phone problems and helped select a new phone for a family member. Others highlight the courteous attitude and positive greeting upon arrival, making first visits pleasant. A standout employee, Kayla, received special recognition for her exceptional customer service, patience, and understanding, even handling sensitive issues with care. Customers also commend Naomi for consistently providing helpful information and support. The staff's dedication creates a welcoming atmosphere, encouraging repeat visits and referrals. The store offers unbeatable prepaid plans, including unlimited talk, text, and data, along with 5G phones from Apple, Samsung, and OnePlus. Overall, the location is known for its attentive service, quality products, and a staff that makes customers feel valued and satisfied.
I was SO HAPPY with my visit to MetroPcs, Taty was able to fix everything up for me- I had some issues that she resolved and made everything stress free as she helped me get a new phone for my daughter! We will make sure to come back every time to this location and tell our friends and family, too!!
February 2025
Always helpful employees but they have since closed so we have to go to another location fir help
November 2024
I went there for the first time and the girl seemed kind and friendly with smiles...greeted as I walked in...she was helpful..opinion can change but for the first time I was very satisfied with the help and courteous people skills
