Costco Tire Center is highly regarded for its affordable prices, helpful staff, and strong warranty program. Customers appreciate the competitive pricing on tires, including brands like Michelin, and the free rotation service provided with tire purchases. Many reviews highlight the excellent customer service, with staff members like Javier, Ernie, and Josh being praised for their helpfulness, attention to detail, and genuine care. Staff are often described as friendly, knowledgeable, and willing to go above and beyond, especially for those who may not know much about tires or vehicles. For example, staff have taken the time to inform customers about rim issues and where to get repairs, making customers feel valued and well cared for. The warranty coverage is a major benefit, with customers noting significant savings on tire replacements after damages like blowouts or nails. One reviewer mentioned paying only a small charge for a blown tire, which would have otherwise cost much more. Although the shop can sometimes be busy and callers may experience long wait times or being left on hold, the overall experience remains positive due to the helpful staff, especially Josh. Customers also report that Costco Tire Center is the best place to get tires, discouraging them from going elsewhere. Despite minor waits, the combination of good prices, excellent warranty, and caring customer service makes Costco Tire Center a trusted choice for tire needs.
Not going to lie! I've only been there once but their costumer service was amazing I wish I would've gotten the guys name but the guy with glasses was great! He was on top of everything and they were really quick with the tire change!!!
August 2024
Bought four Michelin Pilots about ten thousand miles ago and the price was great and the tires are fantastic. Went for a second rotation today and the place was slammed. Mike, the Manager, was literally running back and forth to take care of his customers. Very impressed with the service and the determination to get the... read full comment
September 2023
The tire shop hardly ever answers the phone or if they do they will leave you on hold & forget about you. Other than that, Josh is amazing at his job & he is such a wonderful person & he's the only reason why I came back 3 times, if he wasn't there I would have gone elsewhere.
