Giant Chevrolet Parts Department receives positive reviews for both its sales and service teams. Customers describe the staff as very good, knowledgeable, helpful, kind, and professional. The support and service is frequently called fantastic and great. Sales consultants are noted for being responsive, transparent, efficient, genuine, and not pushy, working hard to get customers the vehicle and financing they want. The service department is commended for being able to accommodate customers, providing rental vehicles, and conducting follow-up calls after service. Multiple reviewers highlight a great customer service experience where the team works together to answer questions, help customers make informed decisions, and ensure a smooth and fair process. The business is recommended for its great customer service, fantastic support, and professional, knowledgeable staff who provide a good experience.
They are friendly!! Very helpful!! They do everything they can to help what your looking for
May 2023
Highly recommend. Purchased extended bumper to bumper warranty for 7 years. It was worth it. Love my Chevy Colorado 2016. Support and service has been fantastic. Got the v6 with towing package and finally looking for a trailer now that we are retired. Thanks Giant!
August 2022
This review is for the service department. My husband has a 2022 GMC Sierra that had issues after driving about 1,000 miles. We called Visalia GMC and their service manager was horrible so he called Giant and they were able to get him in and even got him a rental while they figure out what the issue was.
