Walked in to open an account. Was told all appointments filled for the day because an employee had the day off. Proceeded to tell me there were no appointments at the other Visalia branch. Called there and they were kind and helpful. They scheduled an appointment for us with no problem.
June 2025
Calling the bank to speak someone and no answer, can’t be put on hold the line just hands up on you!?
January 2024
Worst service ever. Had an appointment at 2 waited 15 minutes asked one of the bankers if I had to check in (walked didn’t see anything were one could check in) he told me they would be with me in a minute an hour later nobody came . Why have appointments if their is no one to help to begin with.