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8:30AM - 4:30PM
325 N Wiget Ln #130, Walnut Creek
Credit Unions
“Online/phone enrollment was a breeze with Aly B. Any questions I had, or any user error hiccups on my part, she was SUPER quick to offer assistance and help me through any difficulties.
I have not been in the physical location yet, due to distance, but if the virtual help is even half of what is offered in person, you can't go wrong with choosing them as your financial institution.”
“I love this place! I have been going here for decades. Customer service is top-notch. When they switched to kiosks, and the customers did not like them, they listened and removed them and returned to the one on one personal service, which I really appreciate. They know their stuff, they’re very efficient and friendly. Would give it a sixth star if I could!”
“Karta was an amazing help for my auto refinance. He called me to offer a refinance and I was relieved because I had been hoping to lower my high car payments. He was very helpful, friendly, empathetic, and professional in asking all the questions to figure out how to best help me. He treated me like he really cared and I appreciated that! Karta helped me get the best outcome for my situation and my refinance terms. He really put in work to make sure I got the best outcome. I have never had such a positive experience with my auto loan and I am grateful for Karta's help. I would recommend anyone speak with him from this location to get the best customer service for your needs. Thank you!”
9AM - 5PM
742 Bancroft Rd, Walnut Creek
Credit Unions
“I had an amazing experience opening my new checking account at the Walnut Creek branch with Misha Tchatovev, Assistant Branch Manager. From the moment I walked in, Misha made the process easy, smooth, and stress-free. He took the time to explain everything clearly, answered all of my questions with patience, and made sure I understood all of my options before moving forward.
What really stood out was Misha’s professionalism and genuine care — he didn’t just rush through paperwork, he walked me through step-by-step and made me feel confident about my decision. It’s rare to find someone who combines expertise with such a friendly, approachable attitude.
If you’re thinking about opening an account or need any kind of banking help, I highly recommend asking for Misha. He went above and beyond to make sure I was taken care of. Provident Credit Union is lucky to have him!”
“Mayra Medina is friendly, competent, and fast. I would recommend any of my family and friends to Patelco because of the professional service Mayra provided during my first visit.”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“Aly was absolutely wonderful and made the process of setting up my savings account smooth and stress-free. She was patient, knowledgeable, and took the time to explain everything clearly. You can tell she genuinely cares about helping members. I’m glad I chose Kaiperm Credit Union and appreciate the great customer service.”