This CVS is a busy store described as immaculate, clean, and organized. It carries all the products and the shelves are continuously restocked. The pharmacy is straightforward, with lines that move quickly for prescription pickup. Some customers report a good experience with extremely friendly and very helpful staff. However, others find customer service lacking, frequently noting it is difficult to find an employee for help in the store. A greeter at the door is for theft prevention and safety. Overall, service experiences vary, with some finding it average and others a delightful shopping experience.
Ping is THE best! She is always SO kind and helpful whenever she's there. Ping is the best part of our shopping experience every time we visit and we look forward to her energy. GIVE THAT WOMAN A RAISE!
February 2026
I come here alot because I live in the area but when I come by not so welcoming just seems off it's like there walking around with a stank face and dont speak just rude but today At the cash register her name Ping she is so nice an sweet and her customer service were 5 stars she had me laughing and smiling 😃
February 2026
I always find friendly service when shopping Walnut Creek CVS stores. Stores are clean and well stocked.
