CVS provides essential services, including coronavirus testing for eligible individuals in select states. The pharmacy is known for being busy, and while it works hard to keep lines moving, there are times when the pharmacy closes during lunch, and the store is not open 24 hours. The store is clean and organized, featuring many self-checkout options. Staff members are friendly and helpful, often going above and beyond, as seen when they assisted a customer in retrieving a lost wallet. Customers appreciate the employees' patience and knowledge in guiding them to the products they need. Overall, CVS is a reliable pharmacy with a commitment to customer service.
Longs attitude with CVS pharmacy East Coast capabilities ...now if folks would only stop rippin stores off prices wud come down GO CUBz n DUBZ
January 2026
Drew at the pharmacy answered my call He was extremely helpful . This is the first time I can say that I got 💯customer service at CVS ON BANCROFT IN WALNUT CREEK CA THANKS for Drew. Judy Milem
August 2025
I rate a 10 on the service I received from Rose at CVS.
