ECCO BROADWAY PLAZA is a well-regarded shoe store known for its high-quality Ecco brand footwear. Customers praise the store's outstanding customer service, with helpful staff like Moh, Rose, Lana, and Yara providing attentive assistance in selecting the perfect shoes. The Ecco shoes are described as well-made and comfortable, though the store's selection may be limited in larger sizes. While one customer had a negative experience with an employee named Darin R., the majority of reviews highlight the store's excellent service and pleasant shopping environment.
Thank you for doing all my returns. I know it wasn't that easy. Greatly appreciated!
April 2023
Had such a great experience today ! SF location didn’t have the particular shoes I wanted and they have it at Walnut Creek. Got my 15% discount honored here by Rose , she’s really great !!! Thanks so much .
April 2023
Ecco shoes are well made, so they last and they are comfortable. It's 5☆ to Ecco and 3☆ to the store for not carrying size 13 and above. The store itself is pretty small.
