Kaiser Health Plan Yosemite Phy

Pharmacies
Hours: Kaiser Health Plan Yosemite Phy is a convenient healthcare facility that offers a range of services, including prescriptions, optometry, blood and urine testing, and medical consultations. Many patients appreciate the helpful and friendly staff, particularly in the pharmacy and testing departments. The location is considered a good one for picking up prescriptions after doctor visits, though it can get busy at times. Parking is sometimes challenging, with many spots being narrow, and some cars parking in two spots. Patients generally have positive experiences with their doctors, describing them as amazing and caring. Many have been long-term members, trusting the doctors and staff for their health needs. The optometry department is favored by both patients and their family members, though some have experienced issues with front desk staff. For example, a patient reported a negative interaction with the optometry appointment scheduler, who was perceived as unhelpful and dismissive. This affected the overall experience, especially when the patient was late for an appointment and was not checked in properly. There have been some concerns, especially regarding medication and vaccination procedures. One patient had a frustrating experience when a staff member administered both a flu shot and a COVID shot without clear permission, leading to a heated disagreement. The patient emphasized the importance of staff double-checking patients' wishes and ensuring they are fully informed before administering any shots. Overall, patients value the staff’s helpfulness but suggest improvements in communication, appointment check-in processes, and parking conditions.

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1. Walnut Creek, California