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March 2024 by teresa lara-meloy
My 10 yo always has a hard time, stumping phlebotomist right and left. They can never find her veins. (Yes, we hydrate and stay warm, wear layers, etc.) we have tried three Labcorp sites. And at each site, they poke her twice without success. Finally, at the Walnut Creek site we found Marcelino, the very best phlebotomist. My kiddo says he is magical. He found her vein on the first try. We have gone back to him after other failed attempts elsewhere. He find her vein on the first try.
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September 2023 by George Pell
They do not answer the phone, at all, ever. You can call them while standing there in the lobby and they ignore the ringing phone. The only way to get a question answered is to drive down there and stand in line. Otherwise they are pretty good.
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September 2023 by Alireza Faghaninia
Check in system works out great. The appointment system was not super clear but I figured it out.
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March 2023 by Deborah W.
This location, on Treat Blvd., is the most convenient to my home for lab work and the parking is plentiful. However, my past experiences have been slightly less than 5 stars - chaotic for check-in, confusion, a bit tense, etc. - but this morning I was completely gobsmacked by a re-engineered process! 2 different windows open - one for walk-ins, the other for appointments. Clear signage about where to sign in! Everything was calm, the very nice woman behind the counter was efficient and pleasant. I had a 10:30 appt, checked in at 10:19 - was called by another pleasant woman at 10:20 - Miriam, the who did the blood draw, was great - out the door BEFORE 10:30. I left with my head spinning. It was amazing. I will no longer dread the lab order. Good job, Labcorp!
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March 2023 by Tiana Britt
Rude woman working here. She clearly doesn’t want to help people and only does the absolute minimum she needs to.
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December 2022 by Debra Petta
I had a great experience at this location. The lady named Lea A was very gentle and effortless in drawing blood. I thank her because I don't like needles and she made my experience great. ?
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December 2022 by Maegan Schrauth
Tessa is great. Super positive attitude and great blood draw skills. This location is great. Always faster when you make an appt, otherwise you're vound to wait. Popular lab.
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November 2022 by Eric S.
Twice I have gone in for labs and they have mo orders. Both doctors sent the orders electronically. In both cases the doctors had to fax the orders. Next time I need lab work I plan on using BASS lab.
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October 2022 by Connie S.
Maybe I got lucky, but my experience here was pretty good, and MUCH better than the dozen+ experiences I've had at the LabCorp in Lafayette.I came to this location because it was the only one reasonably close by that was open on a Saturday (they're also open on Sunday). It wasn't crowded when I arrived. The woman who helped me was very friendly and asked me to sign in on a form. She called my name a few minutes later and it was off to the races from there. The only tricky thing (for me, at least) was finding it. It's in the John Muir medical center, located inside the urgent care center. I didn't see any signs for LabCorp outside, but maybe I missed them.
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October 2022 by Greggy Hayman
Reasonable sign in and wait at 7:15am. Quick and painless blood sample. Plenty of parking. Clean facilities.
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September 2022 by Ofelia Lazaro
Upsetting experienceCame here today at 6:10 am so i can be first in line, the guard didnt opened the door till 6:50, while we waited in the cold. I am diabetic and fasting all night and already agitated. This is not the first time this happened with this security guard, he is always late in opening the door. The lab tech who drew my blood was not happy that i snapped at the guard as we entered the door. After doing my blood and urine tests, this lab tech went into the toilet and took my urine sample saying she has to check it. This NEVER happened before. I overlooked to ask her why and what she has to check. Im worried she will harm my sample.Update 9/21/22 - i got my blood test results this morning but no urine test result. Can my suspicion be true that that lab tech sabotaged my urine sample by not submitting it?
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August 2022 by Mary P.
What good does it do to make an appt, sign in electronically and be told to wait on the comfort of your car. At appt time I went inside only to be told to sign in again and sit down. 65 minutes later I was done.
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June 2022 by Justin D.
Awful. I was sent down for blood work. By a doctor for covid blood testing. I confirmed with the doctor 3 times that they accept covid patients. He said yes. Just mask up. Get to the office and Mia and Lena F we're both super rude and turned me away with no logical explanation. They didn't offer any help or suggestions for a resolution. They just sent me away and treated me like dirt. AVOID MIA AND LENA. BOTH ARE WORTHLESS.
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May 2022 by Isabella D.
I'm SO incredibly grateful for the woman that took my blood this morning. I came at 6:15, there were people already waiting. As soon as they opened at 6:30 the very nice lady had us sign the clip board. She checked the first three people in back to back and has us go to the back room. I was extremely nervous. Like teary eyed. When she came in she re assured me that I was in good hands, and I was! She cleaned my arm and had what she needed in what felt like less than 30 seconds. I hadn't had blood work since 2009. I'm so happy that I had her. Forever grateful.
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April 2022 by Yesi Amezcua
UPDATE REVIEW: just went again in april and same service as last time. Although I have to say, the person who took my blood did wonderful; because this time no bruise. Guess just depends on the person. Again quick and fast.I was in and out! I didn't even spend 5 minutes in there. I do appreciate that they are open on weekends, its helpful. I signed in, went to the next window and then was assisted. It was busy on a Saturday, but those ppl also could have been there for other reasons...the person that helped me, didn't hurt me at all. But the day after, i was left with a knarley briuse on my arm. Could just be cuz my skin is sensitive. It was a good experience.
