“In praise of Anna Garcia in northern California! She confidently and kindly guided me through the process of obtaining my yearly prescription of CPap supplies through my new GP. Thank you Anna!”
“Stacey W, is a Shield HealthCare Team Lead that worked with me and helped facilitate an answer to an issue with insurance regarding my stepson.
I believe she works in California, but I’m not sure out of which office or department exactly.
I couldn’t pass up an opportunity to highlight such an amazing employee! Ms. Stacey W. Is an absolute asset!
She not only embodies and exhibits everything customer service is, needs, or requires…. She absolutely excels!
Extremely knowledgeable- key!
Great communicator- rare and appreciated!
Goes above and beyond the scope and requirements!
She’s a healthcare professional! I’ve never talked to someone from shield who exhibits so much care for their patience and fellow citizens!
I truly hope Shield realizes, acknowledges and supports people that excel in these difficult positions!”
“Very helpful and professional establishment . So glad it’s under new owners Max and Nicole, they were very helpful with my needs, we needed to rent a lift chair for my husband who just had open heart surgery. I went in on a Saturday and not only did they help me find the right one. They delivered it on Sunday because he was getting discharged on Monday. They’re not even open on Sundays and they went above and beyond to get it to us. Also, we ultimately ended up buying this chair and they were very helpful with the whole decision. I also want to point out that when I went in the store on Saturday, it was extremely busy with customers, but two of their employees checked with me right away and said someone will be with you shortly. I was very impressed that they were so helpful to make sure you felt welcome while they were still helping other customers. I also want to point out that the rental price for the lift chair was unbelievable. I was worried we wouldn’t be able to afford it but it’s not expensive at all. Although I’m hoping that we don’t need more medical supplies in the future I’m confident to know that if we do, this is the only store I’m going to go to. I highly recommend it to everyone.”