Bought an umbrella roughly 2 months ago, paid over $2400. A month or so in, the string that raises the umbrella broke and now it’s just sitting completely useless. Called patio world, was asked to file warranty claim, did that, but no action taken weeks after and I am still sitting with an expensive garbage.
April 2021
After searching three counties we popped in to check it off the list.Found precisely what we sought. A bit pricey but given the location it's no surprise. Had to special order. Promised delivered by mid June.So far, so good.
April 2021
The store sells you items and then leaves it up to you to chase them down with the Distribution center. The store makes up that the distribution center called you - but the Distribution Center had not ever received our order? We were sold that we could have item in 10 days....now it will be 31 days! Very disappointing