PetSmart is a large, clean, and well-organized store offering a vast inventory of over 10,000 products for dogs, cats, birds, fish, reptiles, and small animals like guinea pigs and hamsters. Customers praise its exceptional service, impeccable assistance, and incredibly knowledgeable staff. The store carries a varied selection including food, treats, toys, accessories, and seasonal items like Halloween costumes. It is highly recommended for all pet owners. The in-store grooming salon cherishes its relationships with clients and adores caring for pets. Groomers work diligently, but clients should understand the industry's realities. Scheduling can be challenging due to full books, waitlists, and a limited number of groomers, some with weight limitations. Grooming times vary, with some pets needing 2-3 hours and others 3-4 hours. Express services require specific scheduling. A 15-minute grace period for appointments is policy, as being late can critically impact the schedule. Dematting requires extra time and may incur additional fees. Safety is the top priority, and groomers cannot rush services for the well-being of the pets. The salon sincerely apologizes for any scheduling adjustments, cancellations, or difficulty answering calls, as they are doing their very best to accommodate everyone amidst staffing shortages. They appreciate all clients and kindly ask for patience.
HUGE shout-out to Danielle for helping us with our dog's nail trim and grind. She was so friendly and professional. She's just great, took such personalized care of our silly boi!
April 2024
Best petstore andrewards ans charities. Wish they did more coupons like before
March 2024
The store was open till nine, which was excellent because I was driving back from LA with a new pet and needed puppy food. The assistance was impeccable
