Porsche Walnut Creek Service Center is highly praised for its professional, efficient, and customer-focused service. Customers consistently highlight the friendly and respectful treatment they receive from the staff, making every leasing and purchasing experience smooth and enjoyable. The dealership's team, including sales, service, and management, is recognized for handling transactions with transparency, no pressure, and a high level of integrity. The sales process is described as straightforward, with many appreciating the detailed communication before and after visits. One customer shared their experience of buying a pre-owned Porsche 911, emphasizing the dealership's commitment to quality, as they completed the certification process without hesitation. An exceptional level of customer care was demonstrated when a staff member personally drove to fix a minor issue after delivery, exemplifying their dedication. Test drives and custom builds are supported with attentive follow-up and detailed videos, making the process seamless. Financing is described as straightforward and hassle-free, and delivery is considered top-tier, with staff personally walking through vehicle features. Service appointments are handled promptly with excellent communication, whether for routine repairs or specific issues like coolant line replacements. Overall, Porsche Walnut Creek is recognized for delivering a five-star experience, combining professionalism, transparency, and genuine care that consistently exceeds customer expectations.
Great experience from the moment I drove in to the moment I drove away in my repaired vehicle. Knowledgeable staff with a special call out to my service advisor Jessica P. They valued my Porsche as much as I do. And I would have confidence to buy my next vehicle from them.
April 2026
Impeccable service, professional and knowledgeable staff
February 2026
Absolutely the best leasing experience ever. My fifth Porsche lease, and I've always been treated with professionalism, kindness and respect. Highest recommendation for the Sales and Service Staff.
