Safeway Bakery is a local establishment that has received mixed reviews from customers. While some have praised the exceptional customer service provided by staff members like Brian and Jesus, others have expressed concerns about the quality and freshness of the produce, meat, and overall store management. Customers have noted that the produce department often appears picked over and lacking in freshness, and the chicken products have been described as tough and old. Additionally, the professionalism and presentation of the cashiers have been called into question, and the baggers have been described as mentally handicapped, with a lack of care when handling customers' groceries. However, the positive experiences of customers who have received excellent customer service, such as assistance with coupons and discounts, have been highlighted as well. Overall, Safeway Bakery seems to have room for improvement in terms of inventory management, staff training, and customer experience, but the potential for exceptional service is also evident.
Carlos, the employee at the grocery store, gave us and my daughters bananas as a gift. He is a very good and respectful person and loves children very much. I thank him very much for that. I am grateful and I always come here. Thank you.
May 2024
This is now my favorite Safeway. Brian was so kind and helpful when things didn't ring up correctly in the system. Not sure if he's the manager but he definitely went above and beyond to help me out. Thanks Brian!
October 2023
I just have to thank Jason who is always so kind and patient with me when I have a question at the Broadway Safeway Supermarket. Safeway please give him a paid day off and a free gift card for all his hard work and excellent customer service. Thanks, Jason. Have a wonderful day. Michele