Horrible customer service and exchange/return policy. Will never be shopping here again. Get your sunglasses from Nordstrom or somewhere with better customer service.
December 2023
Great customer service and highly knowledgeable crew at this location in Walnut Creek. They helped me figure out two pairs of sunglasses for my fiancée and she loved them. I also got a couple pairs for myself. We’ll be back. 10/10 ?
August 2023
It was 6:30 pm, an hour and a half before closing, and was looking to buy a specific pair of sunglasses. However, the guy in the front wouldn't let us in, despite being a ready customer. I guess he didn't want his commission.