This United States Postal Service location at 2070 N Broadway in Walnut Creek is known for its friendly and helpful staff. Customers frequently mention the welcoming attitude of employees like Ruth, Theresa, and Teresa, who greet everyone with smiles and positive energy. Despite busy periods, the staff remain patient and attentive, offering guidance when needed, especially during shipping and sending care packages. Many reviewers appreciate the staff's willingness to take the time to assist, even early in the morning or during busy hours, with some staff members working since 3:30 am to ensure smooth service. Parking is described as easy and free, making visits more convenient. While lines can form, the overall experience is positive, with customers noting the helpfulness and hardworking nature of the employees. The location also offers walk-in passport services. Customers value the staff's dedication, often returning because of the friendly atmosphere and good service. Overall, the Walnut Creek USPS is appreciated for its welcoming environment, helpful staff, and efficient service, making it a trusted place for mailing, shipping, and other postal needs.
Shai was the one who helped me twice already, twice I was meiling some important mail/package. He was patient, kind, compassionate and extremely helpful. I understand post office many times are slow and inefficient. Shai was not and he really made my post office experience level up 300%!!!!
July 2025
Best, quickest courteous service I've ever received at a US Post office.
June 2025
Idk why they have low stars the woman who helped me was so kind and helpful!!
