Walnut Creek Ford

Auto Repair
Hours: Walnut Creek Ford, established in 1989, has been serving the Bay Area under the same ownership. The dealership's mission is to simplify the car-buying process so that clients can focus on finding the right vehicle that fits their needs and budget. Their Sales team, including knowledgeable Product Professionals, is dedicated to assisting customers at every stage of the buying process. On the Service side, Walnut Creek Ford's certified, factory-trained Ford technicians and Professional Advisors guide customers through maintenance and repairs. They offer express, while-you-wait service with a comfortable lounge and other amenities. Customers have praised the dealership's exceptional customer service and transparency. One first-time EV and Ford customer had a smooth and stress-free experience working with Dante and Enrique, who were genuine, professional, and knowledgeable. The customer appreciated the fair pricing and the team's efforts to honor rebates and discounts. Another customer, Joe Sarullo, the service advisor, was described as the best, providing excellent communication, expert knowledge, and above-and-beyond customer service. The service team under him is said to reflect the same high standards. Customers also commended the professionalism and efficiency of the sales team, including Omar and Mathew, who provided a hassle-free and pleasant car-buying experience without any pressure. Overall, Walnut Creek Ford has earned a reputation for its commitment to customer satisfaction, transparent pricing, and a team of knowledgeable and dedicated professionals who strive to make the car-buying and servicing process seamless and enjoyable.

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1. Walnut Creek, California