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October 2023 by Jerry Wang
This comment is to show my appreciation to Gloria. With her help, I solve the problem of my safe deposit box. All the employees in this branch are wonderful, great teamwork.
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May 2023 by L E.
Horrible bank! My mother is elderly and on a fixed income. She was charged a $30 overlimit fee which she received no alerts for. I asked them to wave it as a courtesy but they refused. They have no sympathy nor do they care for their elderly clients. I can't recommend them to anyone.
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December 2022 by steve k
This branch is permanently closed
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August 2022 by Roger Meyer
Great customer service
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July 2021 by Rachel T.
Had to come to East West Bank today to make a deposit. They finally re-open and renovated so it looked pretty new. I don't believe they have a outdoor deposit box anymore so I had to go inside, but there wasn't any wait so it was nice and quick.
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May 2019 by Eden c
People work there tend to give customers hard times.
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December 2018 by Walter H.
I spent twenty seven years in financial services and Ms. Peng, putative "Branch Manager" is easily the most rude and incompetent individual I have ever met in a service industry. Take your business elsewhere.
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May 2018 by Eden Cao
People work there tend to give customers hard times. When I lost my debit card, a person work there asked me lots of questions about how I lost it. I tried to be patient with her, but she was being unreasonable. It made me think that she was upset about something, and she was taking it out on me. How rude! She even told me to go back again in order to request for a new card. I'm gonna switch to another bank.
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April 2018 by Pei-Yi Lee
too bad they close at 5pm on week day. some branches close at 6pm.
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September 2017 by å‘凌云
挺好的
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September 2017 by Jane L.
Terrible customer service. Just had an awful experience with a bank teller name Karen Huang. Never smile and had an attitude. Acted very impatient with my aunt and I. Don't ever come here.
