“This is my go-to place to grocery shop when I am in Walnut, Covina, Diamond Barr, CA. Nothing special, but they have the basics.I gave them 4 stars for appearance and cleanliness, but marked off one because I brought about $1600 in unrolled coins to exchange for cash in coinstar. I hit the max limit on the machine, and sent my sister to get the cash and I would start on the next load of coins. She ran back to me and warned me to stop immediately, that the store didn't know if they could cover it. Oh no! What do I do with the voucher, how do I claim it since the coins were in this coinstar machine at this store. The store scrambled around for 30 minutes. One person was trying to find about $1,000 to give me for the voucher, 1 person was fiddling with the machine to find out how to stop it from taking any more coins for the day. And one person told me, once they confirmed they had enough cash, to go through the line to get paid just like everyone else. Okay, that sounds fair.Went through the line and the cashier said they didn't have enough money and put me aside while the manager continued to look for enough cash. Finally they found it and I had to wait for a cashier to free up, after already waiting in line, and 30 minutes to see if they could honor it, panic calling coinstar customer service, and waiting on hold. I finally got paid. We ended up having to go to Stater brothers further North in Walnut (my sister called them first to make sure they had enough to cover maybe another $1,000, and they said they did).I marked off one star for wasting my time in the store. Would think they would be more prepared, or maybe I am unreasonable as I think they did the best they could and after all, they were able to cover our $1,000 or so run on coinstar.”
“This is my go-to place to grocery shop when I am in Walnut, Covina, Diamond Barr, CA. Nothing special, but they have the basics.I gave them 4 stars for appearance and cleanliness, but marked off one because I brought about $1600 in unrolled coins to exchange for cash in coinstar. I hit the max limit on the machine, and sent my sister to get the cash and I would start on the next load of coins. She ran back to me and warned me to stop immediately, that the store didn't know if they could cover it. Oh no! What do I do with the voucher, how do I claim it since the coins were in this coinstar machine at this store. The store scrambled around for 30 minutes. One person was trying to find about $1,000 to give me for the voucher, 1 person was fiddling with the machine to find out how to stop it from taking any more coins for the day. And one person told me, once they confirmed they had enough cash, to go through the line to get paid just like everyone else. Okay, that sounds fair.Went through the line and the cashier said they didn't have enough money and put me aside while the manager continued to look for enough cash. Finally they found it and I had to wait for a cashier to free up, after already waiting in line, and 30 minutes to see if they could honor it, panic calling coinstar customer service, and waiting on hold. I finally got paid. We ended up having to go to Stater brothers further North in Walnut (my sister called them first to make sure they had enough to cover maybe another $1,000, and they said they did).I marked off one star for wasting my time in the store. Would think they would be more prepared, or maybe I am unreasonable as I think they did the best they could and after all, they were able to cover our $1,000 or so run on coinstar.”