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“David is the man! He is very helpful and professional and fast! Came in and I wish I would have known many years ago about this great place. Always gonna come back here.”
“Great customer service. I was able to connect my own device to save some money. Silvia explain the offer I am very happy I was able to do it. She was very professional.”
“They have such great customer service. I went in because I had a question about my account and they were able to help me answer all my questions. Very professional staff. They also informed me about my upgrade eligibility. I will be back if I need anything else. Looking forward to buying my upgrade with them.”
“I was helped by a woman named Noemi. she was very helpful and tryed to help me with my spetrum set up. sadly spetrum was a pure mess but she did her best. She always frendly. A man came in up set and she handled it so well.”
“Dustin was very helpful and knowledgeable he was able to help me get the information I needed. My phone has a mechanical problem with the camera that needs more work to be done. Thanks for having knowledge employees it really helps.”
10AM - 7PM
1487 Main St Ste 101, Watsonville
Mobile Phones
“Hamed at Metro by T-Mobile was very friendly, informative, and knowledgeable about the phones that were available for upgrade and promotions. Hamed gave us excellent customer service. Hamed helped us saved money on our phones and other devices. 1272 main street.”
10AM - 7PM
115 East Lake Avenue, Watsonville
Mobile Phones
“I prefer going to this location, the employees are always so kinds and helpful. I had Marco help me with my new phone, he was very knowledgeable and made the whole process very easy and simple. Highly recommend coming to this location!”
“I went in for a new phone case and I was helped right away had and knew what I needed for a fair price and installed it right then no extra charge. Very friendly!!”
“I wanted to take a moment to share a really positive experience I had at the T-Mobile store yesterday. I stopped by right around closing time, and even though it was late and they were getting ready to shut down, the team there went above and beyond to help me. They never rushed me or made me feel like an inconvenience, which I truly appreciated.
One of the employees, a guy with black hair (I didn’t catch his name), was incredibly smart and knowledgeable. He explained everything clearly, answered all my questions with patience, and made sure I fully understood my options before making any decisions. It’s not every day you come across someone who is both that skilled and genuinely willing to help.
There was also another team member wearing a hat who I believe may have been the manager. He stepped in and helped out as well, making sure everything was handled smoothly. You could tell he really cared about both his team and the customers, and his support made the whole experience even better.
Overall, I left the store feeling very satisfied and grateful for the excellent customer service I received. Both employees showed professionalism, teamwork, and a great attitude, especially at the end of a long day. Please make sure they are recognized for their outstanding service—they truly made a lasting impression.”
“I broke my phone on Saturday. On Sunday I stopped in the metro pcs in Salinas and the guy there really seemed as though he didn't want to help us. On our way home we stopped by this metro pcs and Ahmed took such great care of us. He answered my questions with clarity. He helped me get the replacement I was looking for. He is very personable and made us feel appreciated as customers. I wanted to take the survey that corp sends out but that didn't come through properly so this is the best I can do.
Ahmed thank you so very much for your assistance!!!”
“Sohail did an outstanding job being patient in all with me and explaining to me that my four phones family phones are out of date and I wanted to call and let you know that he deserves an attaboy and kudos”
“Cesar helped me here - no joke, the nicest Verizon store employee I've ever worked with.
Verizon is miserable to work with, but at least this one dude in this one store in Watsonville was patient, knowledgeable, and very nice. Thanks Cesar!”
“Spectrum, and particularly this store, have been the best experience I've had in 30+ years of pagers, cellphones, and internet service.
The cell coverage is great! As good as Verizon (obviously) for like 1/3 the price.
Home internet is great, and I'm in a pretty rural spot.
But the store is really why I'm here. Every interaction I've had in the store has been smooth and pleasant. The staff are always courteous, knowledgeable and helpful. I've recommended Spectrum to many friends and family specifically because of the reasons I've laid out above. Great cell coverage, great home internet, great prices, and most importantly, great service.”
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“Eugene greeted us as soon as we walked into the store and he was professional, kind, and very helpful throughout our whole experience. Made the whole process enjoyable! Very grateful! Thank you Eugene and CPR Cell Phone Repair! We’ll be back to have a few other devices fixed.”