Ross Dress for Less offers a wide selection of the best brands and latest fashions for family and home at discounts ranging from 20% to 60% off department store prices. Customers appreciate the friendly and jolly staff, who create a welcoming atmosphere. However, there are frequent complaints about the long checkout lines, especially during busy hours after 5:00 p.m., with only one cashier available at times. While the inventory is considered basic, the overall shopping experience is enhanced by the nice employees. Early visits tend to be less crowded, making it a more enjoyable time to shop.