“I wanted to try and exchange an old tool bag. The item was pretty much out of the warranty period but Jose C. from customer service was still able to help me out!”
“Our contractor referred us to this place for flooring. They have so many options to choose from and the staff have been very helpful! I would recommend anyone who wants to replace their flooring!”
“Truly an amazing company. We bought 2 Toto Washlet toilets, and one had a defective seat that was not warming properly. Toto wanted to repair it, but I requested an exchange for a new one. The Toto company refused, and Million Decor stood behind the product and sent me a new one. Then we sent back the defective one to Toto. AMAZING service!”
“I shop at this Home Depot often. Because I have a bad knee, I often use the mobile shopping carts. On my last visit, all the carts were occupied. While returning to my car, I saw a young cart man in the parking lot and explained my situation. He said he would see if he could find a cart. Shortly afterwards, he came with a mobile cart he found somewhere. This yong man's name is Leo, and he is to be commended for his EXCELLENT CUSTOMER FOLLOW THROUGH. I offered him a tip, but he refused, saying he was only doing his job. He also remarked that if I needed help to load my purchases, the parking lot employees were available to help. Again, great service by employee Leo.”
“The service here is extremely helpful and friendly. All 3 associates I asked questions went above and beyond in helping me. Edger, Fido and the nice lady up at the check out were all very professional and welcoming. This home depot is very helpful compared to the one in Brea that I sometimes go to. My girlfriend and I were very impressed, thank you for the great service!”
“We did a full home renovation a little over a year ago, but I accidentally forgot about this place and decided to do a review now since we bought several items here and they have mostly stood up to the test of time. We bought 2 large LED mirrors for our Master Bathroom which have actually been fantastic. We also bought 2 other LED mirrors from Costco for our other bathrooms, and I'll have to say that the ones we bought here are much, much better and they were around the same price as Costco. You can definitely see the difference in quality not only in the lighting, but also in the mirror quality as the mirror we bought here has a much more clear reflection. I always thought a mirror is a mirror, but that is absolutely not true and it's clear when you have two different brands to compare them to each other, you can definitely see how one might have a better reflection than another. We also bought a freestanding bath tub which has so far been excellent. No issues so far and it also feels much bigger when you actually take a bath in it, then when when we saw it in the showroom. This also was probably around $200-300 cheaper than if we bought a similarly sized one at Home Depot or Lowes. With our freestanding bath tub, we also bought a freestanding bathtub faucet in nickel. Again, so far it's worked great and we have no complaints. This also was much cheaper than buying a more popular name brand such as Delta or Kohler. I would think it was more than half the price of the name brands. This was probably our best deal at Luxor. Finally, we bought 2 different brands of one-piece elongated toilets. This was probably our biggest disappointment. Although the price of these toilets were probably around one-half of name brands, such as Kohler, I think in the future, I would just go with a name brand. These aren't bad toilets, but one of the brands has really cheap seats that move around a lot. We tried to replace the seats, but it's hard to find a perfect size that fits. While the other toilet's seat is fine, but will splash a little water outside the bowl when you flush, which is kind of gross. Overall, we can live with the deficiencies of these toilets and would probably give them 3 stars for the price, but taking into account the other items, I'd have to give them 5 stars. Also, overall, the customer service is good. I wouldn't say great, but good and probably better than if you were to purchase at Home Depot or Lowes.”
“I love this Home Depot now, Mariah, Omar and this other assistant manager Arnold are doing an excellent job. I used to hate this Home Depot but these guys changed that, they treat you with respect and love”
“(Translated by Google) Very good place, the guy who attends is very friendly, helpful and sincere. And with a wide variety of tiles.(Original)Muy buen lugar el muchacho que atiende es muy amable servicial y sincero . Y con mucha variedad de azulejos.”
“This location has great prices on slightly damaged appliances or returned appliances, for example you can buy a refrigerator that is missing one or both handles for 50% off and then just go ahead and find the handle to buy separately and still get a huge discount.”
“This review is for Jose and Victor! I ordered a tool box cart that initially arrived damaged. Customer service was really awesome and quick to make it right by arranging for a pick up to refund me. Jose and Victor came out to get the damaged tool box and let us know that they had a brand new one in a box that they could bring. So they made a whole extra trip to drive us a new tool box that was in perfect condition and even offered to put it together for us. Not to mention it was super hot outside and they went out of their way to make sure we were satisfied. Really appreciated that and happy to use our new tool box!”
“What a fun labyrinth of a Home Depot. I was a little worried when I walked in because it is like a maze. Howevvvver… the number of very friendly employees was astoundingly impressive! As a contractor I visit multiple supply houses and Home Depot stores across SoCal. Usually I wander around shouting “Hello… does anybody work here? Hello!…” but… NOT HERE! I wish I had paid a lot more attention to all of the wonderful team members’ names that helped me because they deserve the recognition. I did however interact with YaMark(Sp) at the end. He was so upbeat and personable and you could tell he really cared when he helped me load my materials on my truck. I am so happy to have had such a wonderful end of day experience! Keep up the awesome attitudes Home Depot team!”
“Lowe’s San Dimas, CA. Alina and Diego and Luis helped me out with Circuit Breaker Aisle 14. Excellent service.
Thank you,
Marvin M ???”
“Love the clearance plant section. I have found many succulents and shrubs in fine condition, but half off or more!
Holiday section is great for Christmas.
Our landlord bought our fridge here. It was the perfect fridge and $900 off for Father's Day weekend and they delivered and set up perfectly.
This store has great parking and friendly employees. Sometimes the employees don't know much about their sections, but at least they try to help! I usually just figure out things on my own anyway.”
“I had 2 broken tiles and also needed to grout it since it was old and worn. My first time doing it and honestly, not bad for having no experience. All I needed was to watch a few videos and the people at Lowes are ALWAYS so helpful. I love this store. It's my favorite store lately! ? Special thanks to Sal, who is constantly helping me when I go with new projects and Brenda who was also very helpful.”
“We have had many screens from our home and trailor fail us. So we hired Lou's House of Glass. They are professional, kind, and very helpful. We have had several different jobs with them and are always happy. We will continue to use them for all our glass and screen needs.”
“Kyle was super helpful, knowledgeable, and polite. He helped me find an item that was hiding way up on the highest shelf possible so he went up there and got them down for me! 😃”
“Vartan in plumbing is a great asset to the company! He is extremely knowledgeable and helpful. I was remodeling my kitchen and bathroom and was doing it myself. I went in there more than a dozen times and each time he was happy to answer any questions and even made suggestions and gave helpful advice that made my project easier.”
“Jennifer, who works at the paint center, is an angel! That woman deserves a raise. She's kind, helpful and knowledgeable. A great example for the way costumer service should be. She answered all my questions about what types of paints I could use to paint my grandmother's mobile home wood panel walls, to help me make an informed decision. She also made sure I had the correct paint rollers and other supplies. I will definitely be coming back to her for my next paint project!”
“The Staff Is There for You And So Helpful!!!! Great prices, great place and they are there to make sure you get evening you need! And Thank You RUDY for helping me today!!!!”
“A modern and well-designed shopping center, The Heights at West Covina stands out for its cleanliness, easy navigation, and central anchors—Home Depot and Target—that make it a convenient one-stop destination for home goods, groceries, and everyday essentials .”