7:30AM - 4:30PM
7230 Medical Center Dr Ste 605, West Hills
Medical Labs
7AM - 4:30PM
7345 Medical Center Dr # 500, West Hills
Medical Labs
“The last three times I have had to go here, the experience has been quick, painless and easy. Check in via text so that when I enter the office, I see my name on the monitor. The techs' (I had Farah on the last visit) have very steady hands and I never feel a thing. I only have the highest recommendations for Quest.”
“My wait time was less than 5 minutes.
The young woman doing the blood draw was also acting as the receptionist— as in there was no dedicated support staff. Her and her male coworker seemed utterly exhausted, and their manners weren’t impressive as a result. (Heavy sarcasm, combative tone, passive aggressive comments, seemed to resent each person that came into the facility). The blood draw was easy, fast, no issues. I am going to assume this location is chronically understaffed, and the workers are taking on multiple roles without adequate support, and it is affecting their moods and bedside manner. Get these workers some support!”
“I missed my booked appointment time at 9:45 and arrived late due to an unexpected situation at my earlier doctor's appointment. I had to come in as a walk-in around 10:50. The wait was short.”