Wayy too understaffed on a consistent basis for a big company. No one ever answers their phones.
February 2023
Answer the phone you guys are terrible god horrible customer service so glad you guys are not my main bank
January 2023
It was bad before. Now it's worse. They don't care about the customers. Probably they don't even care about their job. Slow, unhelpful with emotionless look. I wouldn't be surprised if these people are replaced by AI in the near future.
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