Blu Dot in West Hollywood is a modern furniture store located near the intersection of Beverly and Robertson, offering twice the space of its previous location. The store features a bright, well-lit environment, with a mezzanine showcasing an extensive outdoor collection. Customers can browse a wide range of modern designs, test out furniture pieces, and enjoy a relaxed shopping experience under a sweeping bowstring truss ceiling. Free dedicated parking adds to the convenience. Visitors often praise the knowledgeable and friendly staff, highlighting a particularly positive experience with a staff member who provided expert guidance without pressure. Customers appreciate the professional service, especially when finalizing design options and making informed decisions for their homes. The store is described as a place where people can spend time admiring furniture and carefully choosing pieces, with some items available for testing in person before purchase. Blu Dot’s commitment to customer satisfaction is evident in its responsive service. In one instance, the store quickly resolved a delivery issue by refunding a service charge and sending a thoughtful note, demonstrating their willingness to fix problems in good faith. Although delivery and setup can sometimes be rushed or imperfect, the store’s team generally strives to provide a positive experience. Overall, Blu Dot in West Hollywood is regarded as a go-to destination for modern furniture, offering expert advice, quality products, and excellent customer service in a stylish, welcoming environment.
Ray at Blu Dot is the absolute best. We lost our house on the Palisades fire and she was so helpful in helping us pick out items after we lost everything.
She is super responsive and has a great design eye. I highly recommend working with Ray and Blu Dot!
April 2023
Cool furniture, but pricey. It does look very well made though. We'll see how it holds up when I finally get it.
November 2022
Juan was amazing. From the first call order to the arrival of my piece - Juan Huerta was very communicative and helpful. Responds to emails and calls promptly.